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Frequently Asked Questions

Everything you need to know about our services, process, and policies. Can't find your answer? Contact us directly.

We Have Answers

Browse through our most commonly asked questions below.

What areas do you service?

We currently serve the Greater Tallinn area and surrounding regions in Estonia. Contact us to confirm availability for your specific location.

Do you bring your own cleaning supplies and equipment?

Yes. Our teams arrive fully equipped with professional-grade tools, machines, and certified cleaning products. You do not need to provide anything.

Are your cleaning products safe for children and pets?

Absolutely. We use eco-friendly, non-toxic, and biodegradable cleaning agents that are safe for all occupants, including children and animals.

How do I get a quote for my facility?

Simply reach out via our Contact page or call us directly. We will arrange a free, no-obligation assessment and provide a transparent, itemised quote within 24 hours.

Can I customise the cleaning schedule?

Yes. We offer flexible scheduling — daily, weekly, bi-weekly, or monthly — tailored to your operational needs and budget.

Are your cleaning staff vetted and insured?

All PuhasKlaas team members undergo thorough background checks and are fully insured. We carry public liability insurance for your complete peace of mind.

What happens if I am not satisfied with the cleaning?

Your satisfaction is our guarantee. If you are not fully happy with the result, contact us within 24 hours and we will return to re-clean the affected areas at no extra charge.

Do you offer one-time deep cleans or only ongoing contracts?

We offer both. Whether you need a one-time deep clean before a special event or a regular maintenance contract, we have a package to suit you.

How do I prepare for a cleaning visit?

Very little is required. Simply ensure our team has access to the facility. We recommend removing or securing any confidential documents before the session.

Do you work outside normal business hours?

Yes. We can schedule cleaning sessions early in the morning, late evening, or on weekends to minimise disruption to your business operations.

Still Have Questions?

Our team is always happy to help. Reach out via email or phone and we will get back to you as soon as possible.

Send Us a Message +44 7445 481477